Find answers to the most common questions about your electronic visa application. Our team remains available if you need further assistance.
Sign in to your account, choose the visa type that matches your trip, then follow the guided steps to enter your information and that of your beneficiaries.
A valid passport, a recent ID photo, and depending on the visa type, proof of travel or accommodation. Files are accepted in PDF or JPG format (5 MB max per file).
Once your application is complete, the amount for the visa type is displayed. Payment is secure and made online by bank card.
The status of each application is visible in your account, under “My applications”. You can see whether your file is under review, approved, or needs action from you.
Our help center replies in Arabic, French and English, Sunday to Thursday.